Thank you for shopping at Garamode.com. We hope you are satisfied with your order, but just in case you're not 100% satisfied, we've made the return process super easy for you.
Return/Exchange Conditions
1. We accept return/exchange requests within 30 days of the delivered date.
2. Items must be unworn, undamaged, unwashed with all original labels attached.
Note: Final sale products are not eligible to be returned or exchanged.
Note: We do not accept returned items that were sent back directly without notifying us first.
Note: Please do not send your returns to the address on your package. This is not the return address and will affect the return process.
Return/Exchange Process
1.Email us at cs@garamode.com, please indicate:
The item(s) you‘d like to return/exchange;
Reasons for each return/exchange item;
New item link/color/size for exchange.
2.After getting return/exchange confirmation from customer service, please follow the email instructions to return the item(s) and reply with return tracking information.
3.Wait for return refund or exchange.
Note: Besides quality reasons, return shipping fees are at your own expense.
Note: For exchange, we will cover the shipping fees of the new package after confirming your returning tracking information
Note: Usually we will start the exchange process immediately after confirming your return tracking information so that you can receive your exhchange item(s) as early as possible.
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